Appointments

  • Appointments are 15 minutes (10 minutes face to face and 5 minutes for paperwork)
  • We will always see you the same day if urgent
  • Nurse Practitioners are able to provide medical care and prescribe medications and may give you an alternative to seeing a doctor
  • Rural Nurse Specialists are able to provide medical care and may give you an alternative to seeing a doctor or Nurse Practitioner
  • Practice Nurses provide medical care with emphasis on treatment room procedures
  • If your doctor is fully booked you will be offered another day or an appointment with one of the other providers
  • If your problem is urgent please explain to the receptionist. She may ask you to talk to the Practice Nurse
  • All emergencies will take priority and appointment times are approximates
  • For a Home Visit please phone as early in the day as possible
  • Late arrival – as a courtesy to other patients you may be asked to re-schedule your appointment
  • Non-arrival – please advise if possible if you are unable to attend your appointment. We may charge for missed appointments if at least 2 hours notice is not given.

Double Appointments are required for

  • More than one person attending
  • Multiple problems
  • Insurance medicals
  • Immigration medicals
  • Minor surgery
  • New Patients

Ask the receptionist to advise you on the type of appointment that suits you.

Repeat Prescriptions

  • Your Doctor will know if you are unable to obtain these without a consultation
  • Please allow at least 48 hours before you wish to collect it
  • Remember a charge will be made (See our charges list)

Accounts

  • All visiting and new patients must pay prior to consultation with the Doctor or Nurse.
  • Please pay at the time of consultation. An additional $5 charge is applicable if not paid on the same day.
  • We do not run accounts, but if you have difficulty in making a payment, it is important to speak to our reception staff. They will do their best to assist you.